Dear valued customers,

Due to the recent elevated concerns with the spread of COVID-19, It is in the best interest and safety of our clients, staff and community that we have made the decision to temporarily close all services for 14 days, effective March 25th 2020.

In this current environment the only way to slow the spread of COVID-19 is to practice physical distancing. As a result, we ask our fellow human beings to please stay home as much as possible during the Ontario-wide lockdown.

Sincerely, 
Your Superfan 
Nav Bhatia

Frequently Asked Questions?

What if it’s an emergency? 
Please contact our Service Manager at dlatour@rexdalehyundai.ca for services you believe are critical to the safe operation of your vehicle. Our professionally trained staff will be standing by to assist. If it's regarding sales (totaled vehicle, stolen, etc), please contact jarora@rexdalehyundai.ca - 647 780 3725

What will happen to our service appointments? 
We will be contacting all guests with an upcoming service appointment to rebook your appointment for a later date if it is not an emergency service/repair. If you have any questions or believe your upcoming service appointment is critical to the safe operation of your vehicle, please contact us so we can make arrangements.

What if I want to continue shopping for a vehicle?:
Your health and safety is our priority. Our team of product specialists are available to assist you virtually online. We can provide information on your vehicle of choice, provide estimates on trade-in's and discuss your options, safely in the comfort of your own home! Send us an email at jarora@rexdalehyundai.ca to get started!

Customers with an upcoming Delivery of a recently purchased vehicle:

If you have recently purchased a vehicle, we will absolutely make arrangements for you to take possession of your purchase when it is safe to do so! We will be contacting all customers with upcoming vehicle delivery dates in order of priority, but feel free to call us if you have any questions or concerns.

For Customers with Upcoming Lease Terminations Please Read:
Don't worry; there are lots of options available to you, and we are still available to support you. We will be contacting all customers with upcoming lease expiration in order of priority to discuss options, but please feel free to call us if you have any questions or concerns.

If You Have Questions

We are doing our best to be available during this temporary closure.  If you have any questions, please feel free to talk to one of our associates.

We at the Bhatia Group thank you for trusting us with your business and assure you every measure is being taken into account to keep our community safe.


Other Helpful Resources

COVID-19 Information For Ontarians: https://www.ontario.ca/page/2019-novel-coronavirus

Public Health Agency of Canada: https://www.canada.ca/en/public-health.html

Government of Canada Updates: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html

World Health Organization: https://www.who.int/health-topics/coronavirus

 

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