If you have been in a collision or at the scene of the accident,

please call our certified Hyundai collision centre at (416) 402-6782.

A collision advisor is available 24/7 to assist you.

Our collision advisor will assist you with all steps to be followed when in a collision including: towing your vehicle, arranging a rental, and assistance with submitting the insurance claim.

Bringing your vehicle to a Rexdale Hyundai's authorized collision centre guarantees both you and your insurance company the highest standard of excellence for quality collision repair.

You have been in a car accident. What do you do? Even the best drivers get into accidents.

To help you, here are step-by-step instructions on what you should do when you get into an auto collision accident:

STEP 1

Stop. If your vehicle is involved in an accident and you do not stop, you may be subject to criminal prosecution.

STEP 2

Call the police if anyone is injured, if the total damage to all the vehicles involved appears to be more than $2,000, or you suspect any driver is guilty of a Criminal Code offence (e.g., DUI). Follow instructions from the emergency operator. Do not move injured individuals — you may worsen their injuries.

If no one is injured and damage appears under $2,000, call a Collision Reporting Centre within 24 hours. These centres help report accidents, take police reports, and photograph damage.

Call Rexdale Hyundai's 24/7 body shop line at (416) 402-6782 for help locating the nearest Collision Reporting Centre.

STEP 3

If it’s safe, exit your car. Take photos of the scene using your phone or camera.

STEP 4

Record as much information as possible. Use the Accident Worksheet from your new car package to document details. You can also record video/audio using your phone. Collect insurance info (company, policy number), driver’s license, and ownership details.

STEP 6

Call your insurance company ASAP. Provide accident details and ask for next steps.

For help filing a claim, contact Rexdale Hyundai’s body shop at (416) 402-6782 — available 24/7. Our collision advisor will guide you through the process.

Stay calm. Do not argue or admit fault at the scene.

• Do not argue with other drivers or passengers — wait for the police.
• Do not admit fault, sign statements, or promise to pay.
• Be cautious of unauthorized tow truck operators.
• Be prepared for roadside emergencies.

Always keep a basic vehicle first aid or emergency kit in your trunk.

You can build your own using a plastic container with the following:

• Pen and paper
• Accident Worksheet
• Basic first aid kit
• Camera
• Emergency road flares, triangles, or cones
• Fire extinguisher (A-B-C type)
• Flashlight and extra batteries
• Bottled water
• Booster cables
• Tire repair kit and pump
• Small tool kit
• Towel
• Work gloves
• Non-perishable food
• Hand wipes
• Thermal blanket

Reporting Fraud

If you suspect you’re a victim or target of a scam or fraud, report it immediately.

Contact your local police and your insurance company.

Submit an anonymous tip to Crime Stoppers: 1-800-222-TIPS.

File a report by calling 1-855-5TIP-NOW.

For legal advice, the Law Society of Upper Canada can help you find a legal professional.

If you have been in a collision or at the scene of the accident,

please call our certified Hyundai collision centre at (416) 402-6782.

A collision advisor is available 24/7 to assist you.